Membership Search & Research Customer Support Search Expert
membership faqs
Forgotten Password
Reset your password follow the simple steps below.
STEP 1
Go to Searchmypast.net and click SIGN IN link in the top-right corner of the screen.
STEP 2
Click on [Forgot Username or Password? Click Here] link to the bottom of SIGN IN box.
STEP 3
In Retrive Your User Name/Password Box enter your registered email address and click CONTINUE.
STEP 4
Wait till [User Name/Password is sent to your registered Email ID.] message will apear at the buttom.
STEP 5
Now check your mail box for the message with your username and password. If you have not received the message the check your spam/junk folder or you may contact Searchmypast Support Center.
Reviewing Subcription
View details about your current subscription on your Account page.
STEP 1
Log in to your Searchmypast account.
STEP 2
Put your mouse on your account name on the top red bar and click on [MYAREA] link. Or on MY TOOLS Box click on the [My Membership] link
STEP 3
View your membership type and the associated Billing Cycle & Next Billing Date in the Your Subscription section.
Cancel Subcription
You can cancel your subscription from the My Membership/MyArea page on Searchmypast.
STEP 1
Click your name or username in the top-right corner and select Your Account.
STEP 2
Put your mouse on your account name on the top red bar and click on [MYAREA] link. Or on MY TOOLS Box click on the [My Membership] link
STEP 3
In the OPTIONS Box in My Account, click Cancel subscription.
STEP 4
Scroll down, select an option, and tell us why you're thinking of leaving. Put your comment in the comment box and click on the continue button.
STEP 5
In this confirmation page read the details carefully & click on button for complete your cancellation process.
After Cancellation
If you don't receive a cancellation email within 30 minutes of canceling your subscription, put your mouse on your account name on the top red bar and click on [MYAREA] link. Or on MY TOOLS Box click on the [My Membership] link
Make sure the page says your subscription is canceled.
Once your subscription is canceled, you'll still have an account with Searchmypast as a registered guest. Registered guest accounts are free and provide you with access to many resources on the site. Family trees
Upgrade Membership
Upgrade Membership on your Account page.
